Terms and conditions
General Information
Welcome to Radenim Studio. These terms and conditions govern the use of our webshop, available at https://radenimstudio.com. By shopping with us, you accept these terms. Please read them carefully.
Company Information
Denim Studio ApS
Address: Iranvej 13
CVR Number: 45048527
E-mail: info@radenimstudio.com
Phone: +45 27 89 64 22
Ordering and Payment
- All prices are listed in DKK and include VAT unless otherwise stated.
- We accept payments via Visa, Mastercard, and MobilePay.
- The amount will only be charged when the order is dispatched.
- We reserve the right to cancel an order in case of pricing errors or technical issues.
Delivery
- We deliver throughout Denmark. The typical delivery time is 2-4 business days.
- Shipping costs depend on the chosen delivery method and are displayed at checkout.
- If an item is out of stock, you will be contacted with the option to cancel or wait.
Right of Withdrawal and Returns
- You have a 14-day right of withdrawal from the date of receipt.
- The item must be returned unused and in its original packaging.
- Return shipping costs are covered by the customer unless otherwise agreed.
- Please contact us at info@radenimstudio.com before returning an item.
Complaints and Warranty
- You have a 24-month warranty under the Danish Sale of Goods Act.
- Defects and faults must be reported within a reasonable time after discovery.
- If the complaint is approved, we will cover the return shipping costs.
Limitation of Liability
- Radenim Studio is not liable for indirect losses, operational losses, or force majeure circumstances.
- We reserve the right to change product information without notice.
Personal Data and Cookies
- We process your personal information in accordance with our privacy policy.
- Cookies are used on the website to enhance the user experience.
Disputes and Governing Law
- Any disputes will be settled under Danish law.
- If you have a complaint, you may contact us directly or file a complaint via the Consumer Complaints Board.